Cellglo Singapore currently utilizes HitPay (E-Commerce Payment Gateway Singapore) that supports various merchants. Supported payment methods include PayNow and credit card.

Please drop us an email at sg.cellglo@gmail.com or WhatsApp us at wa.me/6587768125 for further assistance.

To ensure that your transaction is safe and secure, we currently only accept payment through the HitPay portal. Any other form of payment will not be entertained.

Oh no! We are so sorry about that! Please drop an email to sg.cellglo@gmail.com with the subject line "Help! I have been charged wrongly for my order!" and include any details and receipts you have in your email.

If you have not received your order confirmation email within 24 hours of making your purchase, please drop us an email at sg.cellglo@gmail.com or WhatsApp us at wa.me/6587768125 with your order number and we’ll look into it for you.

Login to www.cellglo.com.sg and click on the small person icon on the top right corner then you will see your order details.

We are so sorry about that! Please drop an email to sg.cellglo@gmail.com or WhatsApp us at wa.me/6587768125 with your attachment and order ID and we'll look into it for you.

The following possibilities could have occurred:
1. You have keyed in the wrong shipment address during purchase.
2. You could not be contacted via phone or email during the delivery period.

If your parcel has been sent back to Cellglo Singapore, we regret to inform you that you will have to bear the cost of having the shipment couriered to you again. To avoid such a disappointment, please double check you’re shipping address during purchase and make sure that there is someone to pick up your parcel during the shipment estimated arrival period. You are advised to check your shipping status as often as possible.

Once we have settled on all the details, please note that it will take up to 30 days for you to receive your refund. If you have not received your refund in 30 days, please email us at sg.cellglo@gmail.com and we will look into it.